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Privacy Policy

Scope

This Privacy Policy (this “Policy”) applies to customer information Monster Moto, LLC (“Monster Moto”, “we”, “our”, or “us”) collects through our website or that is otherwise provided to us. The goal of this Privacy Policy is to provide clear, prominent, and easily accessible information about our privacy practices.

Customer Information

We collect personal information from you in a variety of ways when you interact with Monster Moto, both through our representatives and distributors and through our website. Some examples are when you:

Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients. For certain transactions, we may be required to collect information to comply with legal requirements.

Information from Other Sources

We receive personal information about you from other sources. This information helps us to correct or supplement our records, improve the quality or personalization of our service to you, and prevent or detect fraud.

Automated Information Collection

We receive and store certain types of information when you interact with our website, emails, and online advertising. Some examples include:

How We Use and/or Disclose Your Information:

Monster Moto uses your information to provide products and services and to support core business functions, including:

Your Choices

Data Collection, Use, or Disclosure

Monster Moto collects, uses, or discloses your personal information consistent with this Policy. We consider consent to be implied, such as to use your email for marketing purposes, unless you contact us and opt out of these communications.

Marketing Preferences

We use an opt-out standard for email or for other communications like mail. Opt-out means we consider your consent is implied, but will stop the activity on your request. If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.

How We Secure Your Information

Monster Moto takes reasonable steps to keep your personal information accurate and complete. Securing your information is a company priority. We use reasonable security measures to help protect the confidentiality of personal information.

Online Protections

Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected during transport across the Internet.

Hard Copy and Electronic Storage Protections

Personal information that is maintained in our offices is subject to physical, administrative, and technical controls as well. Hard copies of sensitive personal information are maintained in locked locations or cabinets with similar restrictions for electronic storage. When disposed of, the information is shredded, destroyed, erased, or otherwise sought to be made unreadable.

Changes to the Monster Moto Privacy Policy

Please check this Policy periodically for changes. We will post the date it was last updated at the bottom of this Policy. Please contact us with any questions or comments at info@monsteroto.com.

Your California Privacy Rights

This Policy describes how we share information for marketing purposes. This Policy and rights apply to all customers, including California residents:

Last Updated: Sept. 22, 2014